Trust & Safety Teams
Repeat offenders rarely stay with one account. Cipherstep helps your team investigate suspicious users and coordinated activity with client context and reports in one workspace, reducing the work between a report of abuse and a decision.
Reviewing suspicious activity
A new username can hide a familiar operation. Device findings, IP context, and account history help your team examine what connects suspicious activity before deciding how to respond.
Search users, IPs, and evaluations in the Data Explorer. Narrow by time, platform, release, or decision, then inspect the underlying findings. Spend less time sifting through unrelated sessions and more time reviewing the users who need attention.
Coordinated abuse and case handoffs
Compare user histories and session context to investigate repeat registrations, phone-farm activity, and shared infrastructure. Cipherstep Agent helps explore evaluations, activity, and reports. Treat connections as leads to review; shared devices or networks alone do not prove abuse.
Review investigation reports with their supporting attachments and recorded remediation actions. Route relevant alerts through Slack or webhooks so reviewers can pick up the evidence without reconstructing the case. Your team keeps ownership of the policy and enforcement decision.